Security / Media

Customized Connected Home Solutions

Upgrade your home with help from One Way Electric! We offer state-of-the-art automated security and media systems for residents of Phoenix, AZ.

Security

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There is more to home security than locking your doors. Rest easy with the following automated residential security systems at your disposal:

  • Energy Management – Save money and conserve energy while you’re away. With GPS thermostat climate control, your home will intelligently set the indoor climate.
  • Home Automation – Turn your lights on and off, even when you’re not at home.
  • Interactive Security – Lock your doors and shut the garage with your phone.
  • Live Video Monitoring – Monitor your home in real time from anywhere in the world.
  • Remote Access – Control your home’s systems with a tap on a button on your phone.
  • Wellness Alerts – Monitor activity in your home and even integrate emergency response pendants to keep you and your family safe from harm.

If you want these smart automated security solutions, we can help you. We can install security systems, smart lighting, cameras, door locks, thermostats, and more for residential and commercial clients, including small businesses.

Along with installation, we also offer 24/7 fast response monitoring that starts at only $29.99 a month. A 36-month monitoring contract is required; a termination fee applies. Call us today for more information.

Audio/Video Distribution

Say goodbye to bulky equipment and difficult-to-find controls with our audiovisual systems. With flush-mounted, flat-paneled televisions and invisible ceiling speakers, you can fully immerse yourself in your favorite album or show. You can even manage your media from any room with the intuitive commands of just one remote control.

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HVAC Controls

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Make your home more comfortable by optimizing the heating, ventilation, and air conditioning systems in your home. One Way Electric will make it easy for you to control the temperature of any room from one or multiple touch panels in your home, office, PDA, or mobile device. We will work closely with your HVAC contractor to ensure proper design and control for your HVAC systems.

Computers/Networking

Computers have revolutionized the way we work and live. Luckily, you can rely on us for all of your computer needs, from high-speed Internet sharing to file and printing solutions over a wireless network.

Structured Wiring

Without a properly designed and wired system, none of your systems would be able to work right. One Way Electric will build a structured wire panel that allows access to network communications, telephone, cable and satellite TV, and security systems from any room and location.

Home Theater

Be the envy of your friends and neighbors with your very own theater system. Watch your favorite movie in the comfort of a home theater that was professionally and specifically designed to match your lifestyle and budget.

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Telephone Systems

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Take advantage of the convenience that a telephone system offers. Get whole-house paging, door phone answering, music on hold, speed dialing, call forwarding, and many other services that can meet the demands of both a normal household to a hard-working professional.

Media Frequently Asked Questions

What is Home Automation?

ANSWER: Home Automation is automating your home so that it works for you. It can be as basic as dimming lights with a remote control or as complex as setting up a network of home systems (such as your thermostats, security, lighting, and other appliances) that can be programmed using a main controller or even your cell phone from anywhere in the world.

Why should I choose One Way Electric?

ANSWER: The One Way Electric team has made it an essential effort to provide integrated services during all phases of the low voltage needs. No other trade during the building process has more interaction with the other trades than the Residential Electronic Systems Contractor. One Way Electric takes it a step further by handling all of the low voltage, high voltage, and solar needs; therefore, increasing production, lowering costs, and providing a truly integrated system.

What is the first step?

ANSWER: The first step in any residential system is the design and requirements phase. This process entails a meeting with a design professional to gather requirements for the project and provide information. The design process includes input from you and your family in addition to any input from your design team (builder, architect, designer). Dedication and input from all parties will actually save money and time in the long run.

How much is this going to cost us? How should I budget?

ANSWER: Our experienced team will work with you from the beginning of your project to understand current needs, future plans, and help understand your expectations.

What are the benefits of planning and installing during initial construction?

ANSWER: Although a home can be retrofitted, it is always cheaper to plan and install the wires needed during initial construction when the walls are open and visible. Adding wires later can prove more costly. Additionally, future proofing your home is accomplished by installing empty flexible conduit throughout the home, thus leaving room for upgrades in the future.

I want to upgrade my home technology, but I don’t want costly repairs. Can that be done?

ANSWER: Yes. Often times, our technicians can add wires to an existing home without cutting holes. Our experienced staff is trained and educated in retrofit design and installation.

Security Frequently Asked Questions

Will my security system work even if my phone line is cut, the internet goes down, or the power goes out?

ANSWER: With wireless communication, your system will continue to work no matter what, even if the panel is destroyed.

Do I need an alarm permit?

ANSWER: Depends on the responding police department. Many cities, municipalities, and counties require alarm permits for the alarm system to be installed. Some cities won’t even dispatch police unless the address has an alarm permit. Please check with your local authorities to find out if an alarm permit is required for your location.

How can I add a Zwave device to my system so I can control lights and/or thermostats?

ANSWER: If your system is set up to control Zwave devices then you can easily add lights, locks, or thermostats. Please call our office to have a technician assist you with the set up.

My motion detector doesn't work. How can I test them?

ANSWER: There are a couple of things you should know about wireless motion detectors. To preserve battery life, the light on the motion detector won’t turn on. Second, the detector is programmed to go into sleep mode if it senses motion only twice in a 60-second interval. The detector will sleep for five minutes, after which it will automatically wake itself up. This keeps the battery from running out too quickly since, during sleep mode, the motion detector isn’t sending signals to the control every time someone walks by. However, this can make testing a little tricky.

To test your motion detector follow these steps:

  1. Arm your systems to AWAY.
  2. Open and close the front door, as if you are leaving the house. You need to do this; otherwise, the alarm system will think that you armed the motions by mistake and will turn them off.
  3. Once arming is complete, stay out of view of the motion detector for five minutes.
  4. Walk in front of the motion detector like normal.
  5. The alarm should sound about three seconds after the motion detector has seen you.
  6. Quickly disarm the system so that our central station isn't notified.
My thermostat that One Way Electric installed isn't responding online anymore.

ANSWER: Sometimes, this is a quick fix, and the connection between the thermostat and the panel just needs to be reset by doing the following:

  1. Go over to the thermostat.
  2. Reach up with both hands and place your pointer fingers on the top left and top right corners of the thermostat. Gently pull toward yourself. The top faceplate will slide off of the thermostat, opening up some small buttons that you can press. 
  3. Press the "reset" button, and you will see the screen react to the press of the button.
  4. Communication should be reestablished within 60 seconds.
  5. If this did not work, or if your thermostat repeatedly loses its connection with the panel, please contact One Way Electric so we can troubleshoot over the phone or schedule a technician to repair your thermostat.
If I have multiple locations, can I access them easily?

ANSWER: If you have our interactive cellular services at each of these locations, then you may access multiple sites by emailing egoulish@onewayelectric.com and request that we set up your accounts for these special services. Once your accounts have been connected, we will give you a login name and password that you can use to access your accounts on the following website: www.alarm.com/enterprise.

What happens if I move?

ANSWER: At One Way Electric, we understand that life can be hectic and complicated, especially when you're moving! One of our core values is to support and promote change, as well as approach new situations and challenges with an open mind. As a result, we have created a very easy and basic move policy as outlined below:

  • This move policy applies to residential systems as well as most small businesses.
  • Customer will need to remove the main panel/keypad and bring it to the new location.
  • If you are not comfortable doing this, a technician can be scheduled to remove the equipment for a one-time fee.

Security Equipment - Based on what was installed previously, One Way Electric will move up to 10 other security sensors (doors, windows, motions, etc.) to be installed at the new location.

Automation Equipment - The customer will need to bring any automation/camera equipment with them. If new equipment is wanted, it may be purchased at a 20% discount at the time of service.

Charges:

  • One-time move fee at $99
  • Panel removal (if One Way Electric is doing this) at $85